PacStates
Call Today:  (775) 828-2020
Call Today:  (775) 828-2020

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Testimonials

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PacStates is Very Thorough

    
PacStates does a thorough review of the situation and builds understanding about the solution or product to make the customer confident of that choice.
-IVGID

PacStates Was There in Minutes

    
This morning, we moved our entire ShoreTel system to a new location and turned it on. We had some trouble connecting this new location to our others. PacStates was there in minutes and we were back up and running in no time. They even helped us identify an issue with our carrier that we didn’t notice and we were able to solve that shortly after.
-Rite of Passage

Thanks for Your Help

    
TMCC is excited about the new phones and so far we have not experienced any major issues. We are well prepared thanks to your help.
-TMCC

Excellent service.

    
Excellent service. The project was completed on time.
-Eastern Plumas Hospital

Great Job

    
Great job on the cabling. We appreciate how responsive and professional your team is.
-U.S. District Court Water Master

I Am So Happy

    
Phones and internet work as if nothing changed and I am so happy after this morning’s switch over.
-River Ranch Lodge

PacStates provides excellent, prompt service.

    
PacStates assigned our organization a dedicated, knowledgeable, and proactive telecommunications engineer who understands our entire system, top to bottom, and understands all our needs. From troubleshooting small issues to designing entire projects and working with carriers, PacStates provides excellent, prompt service.
-Mono County Office of Education

Really Helpful

    
Really helpful with all my requests. The phones are great so far!
-Odyssey Engineering

Knowledgeable Staff

    
Knowledgeable staff willing to customize implementation of the system to meet our needs.
-Ron Wilson and Associates

Above and beyond!

    
I just wanted to let you know that your employee Scott Casbarro is worth his weight in gold. Our system died on Friday due to a problem with a piece of our Cisco equipment and we needed to figure something out and he really went above and beyond for us.
-Carson City School District

You did a fantastic job with our implementation!

    
You did a fantastic job with our implementation! I’m still surprised at how smoothly the entire thing went. Our management is very happy, and we’re glad we decided to go with PacStates for the phone system. You guys have top notch customer service, and we appreciate it! I’m looking forward to working with you all in the future, and having you maintain our phone system for many years to come!
-Regional Transportation Commission (RTC)

Second to None

    
Their customer service is second to none.
-Reno Rodeo Association

Very Responsive to Our Needs

    
They worked closely with us to understand our needs, and created a system to match. They were very responsive to our needs before and after the installation, and they worked to make the move to our new building nearly seamless to the users.
-Heritage Bank of Nevada

PacStates Helps All the Way Through

    
PacStates ensures that my telecom and VoIP questions get answered every time and they spend the time to explain our system in detail. ShoreTel simply works. Making phone swaps, adds, and deletes is a breeze and the web interface minimizes administration time.
-Clark & Sullivan Construction

Level 10 Service

    
PacStates has always provided us level 10 service.
-Nevada Gaming Control Board

Willing to Go that Extra Mile

    
They are always extremely helpful and are willing to go that extra mile to get things we need done. The phone system is straightforward and has the features without being difficult to configure and manage. It’s also very clean and clear to the end users.
-Prothera

Experiencing Customer Satisfaction at a Higher Level

    
We have been a client of PacStates for at least two decades. They have never failed us in any way. We as a team are very appreciative for the relationship that has been established and reinforced over the years. Currently, we are involved in getting a new complete system and it is really surprising after all these years to be experiencing customer satisfaction at this level.
-Dr. M. Day Family Dentistry

Exceptional

    
Exceptional in providing technical assistance.
-City of Fernley

The right fit for our needs.

    
Available to answer quick questions. Offering sales solutions that make sense for the company without over-selling us on hardware. The right fit in hardware and software for our needs.
-Clark & Sullivan

Excellent customer care.

    
Excellent customer care. They are always available when we need them, whether it be new purchases, technical support, or guidance with the workings of the Shoretel system.
-Access to Healthcare Network

Matchless Customer Service

    
Thank you very much for your matchless customer service. You are a fantastic business partner.
-Charter College

PacStates Resolves Issues

    
The techs at PacStates always work on an issue until it is resolved. We have never experienced any major functionality issues and the minor issues are resolved in a very timely manner.
-A & K Earth Movers

Absolutely awesome.

    
Absolutely awesome. The transition was seamless with minimum downtime.
-Sports Attack

Very Responsive

    
Pacific States is very responsive to requests for changes or information.
-Wiegand Group
Phone:
(775) 828-2020
Dispatch or Service Inquiry:
(775) 828-2030
Fax:
(775) 284-2684
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